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Support for nonprofit staff to deploy the KnowBe4 Security Awareness Training platform and access to discounted rates on the training subscription (billed separately)
Technical support for solving an unlimited number of urgent software and hardware issues, including software optimization and virus and malware removal
Support for Office 365 administrators, including configuration, permissions and security, and long-term planning
Support to fix a single, urgent technical issue
Assessment of your organization’s comprehensive IT support needs, including planning, monitoring, updates, advice, and user support
Guided self-implementation program for organizations with up to 20 employees to move email, calendar, and contact management systems to Microsoft Office 365
Consultation for migrating your organization's productivity and communications software to Microsoft Office 365
One-hour consultation call to assess your organization's business and productivity goals, review how new technologies and platforms can help you achieve them, and how to set up these systems
Support to download and install Office 2019 products on one computer
Support to download and install Office 2019 products on up to three computers
Support to download and install Office 2019 products on up to five computers
Support to download and install Office 2019 products on up to 10 computers
Consultation for choosing the right Office 365 or Microsoft 365 plan for your organization
Service for converting a commercial Microsoft account to a nonprofit account to access nonprofit pricing for Office 365 and other Microsoft cloud services
Support for nonprofit registration and validation to access nonprofit pricing for Office 365 and other Microsoft cloud services
Suite of services to set up a nonprofit's Office 365 account
TechSoup offers a range of services to help your nonprofit better implement and manage your technology. From emergency tech support to strategic planning to fully managed IT services, our offerings are designed to meet the needs of nonprofit organizations of any size.
To deliver our services, we've partnered with experienced providers that were chosen for their deep experience in delivering technology services and their commitment to the nonprofit sector.
We offer services that are based on the most common and pressing needs of nonprofits and that allow you to choose your own level of service. Our support team can work with you to better understand your organization's needs, guide you to learning resources like our online courses, and set you up with the appropriate solution for your budget.
Consult the eligibility and restrictions page to review your organization's eligibility to participate in this program.