Article Photo GoDaddy Donation Program FAQ Frequently Asked Questions About the GoDaddy Donation Program TechSoup - August 18, 2017 Learn more about the GoDaddy Donation Program and how to make the most of it. What is the GoDaddy Donation Program?GoDaddy offers a donation of one year of domain name registration and website hosting. You can register or renew one .org or .com domain name and choose from three web hosting plans.Is my organization eligible for the GoDaddy Donation Program?Consult the eligibility and restrictions to review your organization's eligibility to participate in this program.How does the program work?You can request a discount code from TechSoup once within the lifetime of the organization. Then, you'll receive a fulfillment email that includes instructions on how to apply the code toward the purchase or renewal of GoDaddy products. GoDaddy will send you this code within 10 business days of receiving the fulfillment email.When does the discount code expire?The discount code expires at the end of the month in which you receive it.What should I do if my discount code expires before I can use it?Contact GoDaddy Cares at firstname.lastname@example.org with your GoDaddy customer number handy and let them know you are a customer from TechSoup. GoDaddy may take up to 10 days to respond.How can I renew my subscription?When your initial subscription ends, GoDaddy will automatically bill the credit card on file for another year of your selected services at standard rates. To avoid renewal charges, you can turn off the auto-renew feature or cancel your subscription before it renews.See GoDaddy's Account Management Help for instructions on managing your account.What happens if my domain name expires?GoDaddy will attempt to make contact with you to renew it. Learn more about domain name expiration.Can I request this offer if I only need domain name registration without web hosting, or the opposite?Yes. You can request this donation and only make use of the services you need. You will not receive a refund or other compensation for the services you don't use. This work is published under a Creative Commons Attribution-NonCommercial-NoDerivs 4.0 International License.