Description System Center Service Manager is an integrated platform for automating and adapting your organization's IT service management best practices.This client management license (ML) allows one nonserver device to be managed by System Center Service Manager. If a device has multiple operating system environments (OSEs), a separate ML is required for each OSE managed by Service Manager.Benefits for OrganizationsIf you have a dedicated IT department and staff with datacenter administration experience, your organization can use Service Manager's built-in processes forIncident and problem resolutionChange controlAsset lifecycle managementLicensingOther types of System Center licenses are also available. For more information, see TechSoup's Guide to System Center Products and Licensing.Server SoftwareThe right to run System Center management server software is included with the MLs. If you request this product, you can obtain management server software for Service Manager. The software includes a runtime version of SQL Server Technology (SQL Server Standard Edition) to support System Center. No additional licenses are needed for management servers or SQL Server technology. Management LicenseMLs do not require media, license keys, or setup codes.CALs, ECLs, and MLs offered through TechSoup are always for the currently offered version of the server software. However, these licenses can also be used with earlier versions of the server software.Microsoft Requires a Certificate of Eligibility for Discounted ProductsTo receive discounted Microsoft products, you must first register at Microsoft's nonprofit portal. Then you'll use the portal to send TechSoup a certificate that validates your organization's eligibility for discounts. Each certificate lasts one year.If TechSoup has not received a certificate from your organization, you'll receive instructions for sending one after you check out with a discounted Microsoft product in your cart. TechSoup will not approve your request until we've received your certificate. Obtaining the Server SoftwareInstalling the server software requires you to download the software from the Microsoft Volume Licensing Service Center (VLSC) and enter a license key. You can download any available version or language for your product.Expect two or three emails:Once a year, TechSoup will send an email that explains how to send us your certificate of eligibility for Microsoft software discounts. We must receive this certificate before we can approve your requests for discounted products. When your request has been approved, TechSoup will send a message to your organization email address. This email will confirm the number of licenses you have requested and provide information about how to use the VLSC once Microsoft accepts your license agreement. Make sure the email address in your organization details is up to date in your account.Three to five business days after your request is approved, Microsoft will send an email welcoming your organization to the VLSC. This email will indicate that Microsoft has accepted your license agreement. After you receive this email, you'll be able to follow the steps in the first email you received from TechSoup to obtain your product through the VLSC.Software AssuranceUnder the Software Assurance program, you have the right to install any new release of products covered in the agreement during the term of your coverage.