TechSoup Customer Service is currently experiencing significant delays in responding to your inquiries. We are hiring and training new staff now and hope to be back to our regular efficient response times within the next 45 to 60 days. We sincerely apologize for these delays. Kindly email us only once. Your email will remain in queue in the order it was received. At this time, we are approximately 8 to 10 days behind. Thank you for your patience while we expand our team.
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Our call center is open for urgent matters regarding problems or canceling a donation request. Due to security concerns, we do not accept credit card payments via email or phone. For best service, please mention your EIN, your tax ID number, or your TechSoup donation request number when you get in touch with us.
Monday through Friday from 7 a.m. to 12 p.m. PST