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Validation Token FAQ

Validation tokens are unique codes that enable 501(c)(3) nonprofits that have been validated by TechSoup to obtain nonprofit offerings from our partners.

TechSoup Validation Services currently include

How do I get a validation token?

To start, select the appropriate link above, and then follow the on-screen prompts to get your validation token.

What is a validation token?

Validation tokens are used by nonprofits that have been validated by TechSoup to get offers directly from donors outside of TechSoup.org.

Validation tokens are not needed to request donated products from TechSoup.org.

Who can get a validation token?

Only individuals listed with TechSoup as authorized agents for your nonprofit can get a validation token.

If desired, the authorized agent can create multiple unique tokens for specific people at your organization.

After my organization is validated, how soon can I use my token?

You can create and use your validation token approximately 30 minutes after TechSoup validates your organization.

What does a validation token look like?

A validation token is a string of letters and numbers that typically ends with a part of an organization's name. Here's an example: 123a4567@MyOrgName.

Can I use the same validation token with more than one donor?

Yes, you can use the same validation token with all donors.

When will my validation token expire?

Each validation token lasts 60 days, but the services you have already received with that validation token will not be affected when it expires.

Whom can I contact if I have more questions about how to get or use my validation token?

Send an email to siteproblems [at] techsoup [dot] org.