Now that you have that refurbished hardware, here are resources to help you make the most of your refurbished computers, including troubleshooting, hardware upgrades, and end-of-life resources.
After you request your RCI hardware, TechSoup will send you a fulfillment email with information on shipping times, warranties, recycling, and more.
If your RCI hardware is not working as it should and is within the warranty period, please have your request information handy from your fulfillment email and
open a support request.
If your warranty has expired, read our comprehensive guide to help troubleshoot some of the most common problems.
Do-It-Yourself Troubleshooting for Windows Computers
When your computer reaches the end of its useful life, don't just throw it away. Recycling recovers valuable raw materials from used computers and ensures that any waste is disposed of in an environmentally sound fashion. Refurbished hardware obtained through TechSoup comes with a take-back guarantee, so you can dispose of your computer the green way.
Free End-of-Life Recycling for Your Refurbished Computer
Learn more about delivery, large requests, warranties, returns, recycling, quality standards, conditions, and administrative fees.
About RCI Products
Learn about donating hardware, our refurbisher partners, the program's environmental benefits, and more.
About the RCI Program