Photo Whether your donation is a Symantec Enterprise Product for securing multiple networked computers or a Symantec Norton Product for a single computer, here are some tips on how to make the most of your Symantec donation. Can't find your email from TechSoup with instructions for how to obtain your product? No problem! Just go to your Donation Request History. There you'll find copies of the emails for all of your donations, with instructions, license keys, download links, and more.