Microsoft donations are available to nonprofits with a 501(c)(3) designation, charities, and to public libraries. Some types of nonprofits are not eligible, such as educational institutions, political organizations, healthcare networks, and nonpublic libraries.
Organizations that engage in discrimination in hiring, compensation, access to training or services, promotion, termination, or retirement on the basis of race, color, sex, national origin, religion, age, disability, gender identity or expression, marital status, pregnancy, sexual orientation, political affiliation, union membership, or veteran status, other than as allowed by law, are not eligible to participate in this program. Organizations must be willing and able to attest that they do not discriminate on any of these grounds in order to receive donations.
Public libraries may request Microsoft donations through this program for public access computers only. Donated software is available only for use on public access computers or computers used directly in the management of the public access computers or the library's public access program.
Participating libraries must also make their collection and basic services available to the population of their legal service area without charges to individual users (excluding incidental fees such as printing charges). If they choose to do so, libraries may impose charges on users outside the legal service area, and they may provide products and services (beyond basic services) to the public at large, with or without individual charges.
You can use our Eligibility Check tool to find out whether your organization might be eligible to receive donations from Microsoft.
Microsoft provides nonprofits, charities, and libraries with an allotment of product donations that can be requested per two-year cycle. Your organization's first donation request after July 27, 2011, marks the beginning of its recurring two-year cycle. Within a two-year cycle, each eligible nonprofit or public library may request:
There is no limit to the number of times an organization can make a Microsoft donation request within the two-year cycle as long as they have not used up their full allotment. After two years, a new cycle begins, and the allotment is reset.
A title group consists of all products that serve essentially the same purpose. For example, all Windows operating system products are in one title group.
A product's title group is listed near the top of each detailed product description page.
For more information, see the list of Microsoft title groups.
An organization can request products from a maximum of 10 title groups. For example, if an organization requests Office Professional Plus, Visio, Windows Server, and Windows Server client access licenses, it will have requested products from 4 of the 10 allotted title groups.
An organization can request a maximum of 50 licenses per title group within a two-year period. This limit applies to applications that run on an individual computer (for example a desktop or laptop PC) and to client access licenses (CALs), management licenses (MLs), and other licenses that provide for connection to or management of a server application.
This maximum number of licenses applies to the combination of all products within the title group. For example, if an organization requests 10 Office Professional Plus products, 10 Office Standard products, and 10 Office for Mac products, it will have requested 30 products from the Office Suite title group and will have 20 licenses still available to request within that title group.
The 50-license allotment usually allows an organization to install a particular type of product on up to 50 computers. However, organizations that run multiple Windows operating systems on a single computer generally can install only as many instances of the product as they have licenses. For more information, see the Product Use Rights section of Licensing Details for Microsoft Donations.
Since there is an overall maximum of five server products over the two-year period, this 50-license maximum does not apply to servers.
An organization can request a maximum of five server products altogether within a two-year period. The server products can be in a single title group, or they can be in up to 5 title groups, as long as the overall maximum of 10 title groups is not exceeded in the two-year period.
For example, an organization may request any one of the following:
Some servers require MLs or CALs in order to work with their network of computers. MLs and CALs are separate items and are in title groups with a 50-license maximum.
Your organization's Microsoft two-year donation cycle begins when your organization places its first request for Microsoft product donations. If your organization requested any Microsoft donations prior to July 27, 2011, its cycle was reset, and its new cycle begins on the date of its first Microsoft donation request after July 27, 2011.
Your organization's cycle will run for two years from this initial start date. It will then be immediately reset and run for another two years, and so on. For example, if an organization's first cycle starts on October 12, 2014, its new cycle will begin at 12:00 a.m. Pacific time on October 12, 2016, at which point the organization has a new allotment.
Registered organizations can check the Microsoft Donation Center page to see the dates for their two-year cycle and how much of their total allotment is still available to them (you must be logged in to see this page).
The following examples can help explain how the various allotments work together.
Organization A has requested 20 Office Professional Plus, 10 Office Standard, and 10 Office for Mac. They also requested 20 Windows upgrade licenses.
Organization B has requested 1 Project Server, 29 Project Server CALs, 10 Project Professional, and 20 Project Standard.
Organization C has requested 50 Office Professional Plus products, 1 Windows Server Enterprise Edition, 1 Exchange Server Standard Edition, 50 Core CAL Suites, and 15 Windows Remote Desktop Services User CALs.
Organization D has requested 4 Windows Server products and 50 Windows Server CALs. They also requested 1 SQL Server Standard and 25 SQL Server CALs.
If you want to return or exchange the Microsoft donated products you've received, you will need to return all Microsoft products in the request and place a new request for the Microsoft items you want.
Since all Microsoft products are download-only, returns will be accepted only if none of the software has been installed, and you received the donation no more than 60 days previously.
If you want to return or exchange your Microsoft software donation, please call TechSoup Client Services for review and approval at (800) 659-3579, option 2.
The donation limits on your account will normally be reset within eight business days after a return is complete.
Note that products available through the Get Genuine Windows Agreement for Small and Medium Organizations have different policies than products available through the standard Microsoft Donation Program. Read more about Get Genuine products.
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