If you are unable to download your donated Microsoft software and need physical media, you can get it from Microsoft for a fee.
Microsoft refers to the installation software on CD or DVD as a "media kit." Media kits are $25 each. You can order up to 10 copies of each media kit.
You can call Microsoft's fulfillment center at (800) 336-0098 or contact them by fax at (800) 554-8281. They will need the agreement license and authorization numbers, which you can find on the VLSC by choosing Licenses > Relationship Summary. See Finding Your License and Authorization Numbers for details. The shipping and handling fee is $2 more, or $27, if the order is placed by phone or fax.
Note: The fulfillment center processes orders only from the United States, Canada, and U.S. territories. To locate the contact for ordering installation media from another region, choose Help from the VLSC menu bar and click Contact Us at the bottom of the page. On the map, click your continent and then select your country from the drop-down list.
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