There are three ways to locate products at TechSoup: browse by tasks, browse by partners, and search.
Browse by tasks: Go to the dropdown menu in the right-hand Find Solutions box or the navigation bar on the left side of the screen and click the task you want the product to help you with. For most tasks, you will be given several subcategories from which to choose.
Browse by partners: On the dropdown menu in the right-hand Find Solutions box, or the left navigation bar, click the name of the technology partner whose donations you're interested in. Here you'll find information about the partner's donation program as well as a list of available products.
Search: In the search boxes at the top of all TechSoup pages, type the product name or the TechSoup product ID and click Search or Go.
Finding Products in Special Programs
For products available through special programs, find the Special Programs box on the right side of the Get Products page and click the link for the program you're interested in.
These are the special programs included in the box:
TechSoup provides a basic description of each product, including the hardware and software requirements for using the product. Where applicable, we provide a link to the website of the partner that provided the product so you can find additional information.
Every product page displays the availability of the product.
Available: The product is available.
Temporarily Out of Stock: Although TechSoup does not have the product on hand, more products are expected. If you place a request for a Temporarily Out of Stock product, your credit card will not be charged until the product is available and ready for delivery.
Out of Stock: The product is not available. It may or may not be available again in the future.
Discontinued: The product is not available and is not expected to be available again in the future. This might mean that it has been replaced by a more up-to-date product.
Basic Donation Request Procedure
As explained earlier, you must be a TechSoup member, the organization you represent must be registered and qualified with TechSoup, and you must be an authorized agent for that organization before you can request a product donation. If your organization has not yet been qualified by TechSoup, you can still request product donations, but the request will be on hold until your organization has been qualified. In addition to being qualified, your organization must be eligible to receive the products you request; see the list of restrictions on each product page to determine your eligibility.
Important: Emails confirming your donation requests are sent to your member email address. Emails with information needed for downloading or registering a product are sent to the email address in the organization's profile. Be sure that this address is current before you request donations.
Log in.
Click Add to Cart for each item you want.
At the top of the page, click Cart.
Respond to each of the prompts in the check-out process.
You will be provided with a confirmation number verifying that your request has been put into the system.
If you are prevented from checking out, look at the eligibility requirements for the products you are requesting. It is possible that you do not meet one of them.
Payment Options
Organizations can pay administrative fees by check or credit card. Checks must be mailed. Credit card information can be entered online.
