Finding Products in the TechSoup Stock Online Catalog
There are three ways to locate products at TechSoup Stock: browse by category, browse by partner, and search.
Browse by category: Find the navigation bar on the left side of the screen and click the category of product you're looking for. For most categories, you will be given several subcategories to choose from.
Browse by partner: On the left navigation bar, click the name of the technology partner whose donations you're interested in. Here you'll find information about the partner's donation program as well as a list of available products.
Search: In the search box in the top left corner of the TechSoup Stock home page, type the product name or the TechSoup Stock product ID and click GO!
For products available through special programs, find the Special Programs box on the right side of the TechSoup Stock home page and click the link for the program you're interested in.
These are the special programs included in the box:
TechSoup Global
Serves organizations outside the United States through our international partners
Understanding the Information on a Product Page
TechSoup Stock provides a basic description of each product, including a list of features and the hardware and software requirements for using the product. Where applicable, we provide a link to the Web site of the partner who provided the product so you can find additional information.
Every product page displays the availability of the product.
Available: The product is available.
Temporarily Out of Stock: Although TechSoup Stock does not have the product on hand, more copies are expected. If you place a request for a Temporarily Out of Stock product, no charges will be made until the product is ready for delivery.
Out of Stock: The product is not available. It may or may not be available again in the future.
Discontinued: The product is not available and is not expected to be available again in the future. This might mean that it has been replaced by a more up-to-date product.
Basic Donation Request Procedure
As explained earlier, you must have a personal TechSoup account, the organization you represent must be registered and qualified with TechSoup Stock, and you must be an authorized agent for that organization before you can request a product donation. If your organization has not yet been qualified by TechSoup Stock, you can still request product donations, but the request will be held until your organization has been qualified. In addition to being qualified, your organization must be eligible to receive the products you request; see the list of restrictions on each product page to determine your eligibility.
Important: Emails confirming your donation requests are sent to your member email address. Emails with information needed for downloading or registering a product are sent to the email address in the organization's profile. Be sure that this address is current before you request donations.
Log into TechSoup Stock if you have not already.
Click Add to Cart for each item you want.
At the top of the page, click View Cart & Check Out.
Adjust the cart contents as needed and click Proceed to checkout.
Respond to each of the prompts in the check-out process. (Microsoft products: If you need the CD-ROM or DVD-ROM media for installation, you must request it when prompted during check-out.)
You will be provided with a confirmation number verifying that your request has been put into the system.
If you are prevented from checking out, look at the eligibility requirements for the products you are requesting. It is possible you do not meet one of them.
Payment Options
Organizations can pay administrative fees by check or credit card. Checks must be mailed. Credit card information can be entered online, faxed, or mailed.
