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NPC Request and Application ProcedureNational Processing Company (NPC) has generously made its credit/debit card processing services available to U.S. nonprofit organizations and public libraries at special discounted rates. After requesting the discounted rate package from TechSoup Stock, organizations must apply for a merchant account with NPC in order to take advantage of the discounted rates. Step 1: Complete your order on TechSoup StockAdd NPC Credit Card Processing – Access to Discounted Rates to your cart and complete the check-out process. Do not request expedited shipping; all shipments will be sent by NPC directly. Save your order number. In the event that your NPC merchant application is not approved, TechSoup Stock will refund the entire administrative fee (see step 5). Step 2: Download and complete an NPC Merchant ApplicationWhen your donation request has been approved, TechSoup Stock will send an email to your organization email address with a link to the pricing schedule, merchant application, and terms and conditions. Download all three documents. If you need additional assistance filling out the application, please contact NPC at techsoup@npc.net or (877) 498-0608. Step 3: Collect copies of the following documents
Step 4: Send documents to NPCEither fax, email, or mail all necessary documents to one of the following options: Fax: Email: Mail: Step 5: NPC will process your Merchant Services AgreementApplication processing takes approximately seven business days from the date NPC receives the completed agreement and other required materials. NPC may contact you with questions during this period in an effort to expedite the process. NPC will inform TechSoup Stock when your application has been approved. If NPC is unable to approve your application, TechSoup Stock will cancel your request and refund your administrative fee by check. Please allow 10 to 15 business days for refund processing. Step 6: Contact an NPC Help Desk Representative to set up your terminalThe representative will guide your organization through the process of setting up your physical or virtual terminal so that your organization can begin accepting credit card donations. You can reach an NPC Help Desk Representative by emailing techsoup@npc.net or by phone at (877) 498-0608.
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