The Venue Pro is a 3G wireless-enabled Windows smartphone offered by Dell. It includes the Windows Phone operating system, which users can navigate using the 4.1-inch touch screen and slide-out qwerty keyboard. It also includes:

• 8 GB of storage
• A five-megapixel rear-facing camera
• GPS

Benefits for Organizations

In addition to making voice calls, messaging, web browsing, taking photos, and recording video, you can also use the Venue Pro to:

• Create, edit, and review Microsoft Office documents
• Communicate with the office via phone or email
• Find directions to any location

You can also download free and low-cost mobile apps via the Windows Phone Marketplace.

Enabling AT&T Mobile Service

This Venue Pro smartphone is locked for use with mobile service provided by AT&T. In order to use this smartphone, you must enable service either via phone or in person at an AT&T store in one of two ways:

• Request a pay-as-you-go SIM card: Choose a voice, SMS, and data plan. Two months of service and an activation fee must be paid for on first billing, then each month afterward. Pay-as-you go plans can be terminated via phone or in person at an AT&T store with no termination penalties.
• Apply the phone to an existing plan: Replace the phone currently associated with an existing AT&T service plan with the Venue Pro or add an additional line to an existing plan. AT&T will need to make this change. A FamilyTalk or BusinessTalk plan is required when adding an additional line.

Organizations activating six or more phones under a group plan may be eligible for discounted rates. An AT&T representative can provide more information on rates and eligibility.

Unlocking the Phone for T-Mobile Service

This phone is locked by default, but it can be unlocked for use with the mobile service provided by T-Mobile. On the T-Mobile network, the phone will only function with 2G service. For information and unlock codes, see Dell Venue Pro Unlock Codes.

Unlocked phones may also be used on a wide range of mobile virtual network operators (MVNOs). These are carrier service providers that use the AT&T GSM network. For compatibility information, contact these services directly.

Enabling T-Mobile Service

After your smartphone has been unlocked, it can use the mobile service provided by T-Mobile. You must enable service either via phone or in person at a T-Mobile store in one of two ways:

• Purchase a pay-as-you-go SIM card: Choose a voice, SMS, and data plan. Pay-as-you go plans can be terminated via phone or in person at a T-Mobile store with no termination penalties.
• Apply the phone to an existing plan: Replace the phone currently associated with an existing T-Mobile service plan with the Venue Pro or add an additional line to an existing plan. T-Mobile will need to make this change. A family or business service plan is required when adding an additional line.

Unlike AT&T, T-Mobile does not offer discounted rates for group plans with multiple phones. A T-Mobile representative can provide more information on rates and eligibility.

Software

The Venue Pro includes the following software:

• Office Mobile: a suite of basic Microsoft Office programs including Word Mobile, Excel Mobile, PowerPoint Mobile, and OneNote Mobile; Office Mobile applications are compatible with their desktop counterparts
• Internet Explorer Mobile: a mobile version of Microsoft's web browser
• Bing Maps: a mobile app for finding locations, mapping directions, and predicting traffic conditions; it can also integrate with other online services to overlay data on top of maps
• Bing Search: a web-based search engine app capable of filtering results to display only images, video, or local results

Technical Specifications

Operating system:

Windows Phone 7.5

Storage:

8 GB

Display:

4.1 inches (WVGA AMOLED capacitive, multi-touch)

Mobile technology:

3G

Photo camera:

5.0 megapixel

Video camera:

HD 720p, rear

Weight:

6.8 ounces

Dimensions:

4.8 x 2.5 x 0.6 inches (H x W x D)

Processor:

1-GHz Qualcomm Snapdragon QSD 8250

RAM:

512 MB

Maximum resolution:

480 x 800 pixels

Battery:

3.7-volt, 1400-mAh lithium ion

Interface:

micro-USB

Connectivity:

WiFi (802.11b/g), Bluetooth 2.1, USB 2.0

Supported video formats:

H.263/H.264, 3GP, MPEG4, WMV, VC-1

Supported audio formats:

MP3, WMA, AAC, AAC+, eAAC+, AMR

The phone also has a non-accessible microSD card slot. It is located behind the battery and includes an 8-GB microSD card.

Contents

Each product contains the phone, battery, AC adapter, stereo headset and microphone, micro-USB to standard USB-A cable, and manual.

No Expedited Shipping

Although expedited shipping may be offered at check-out, this product will only be shipped via standard ground shipping. If this product is requested along with other products, everything in the request will be shipped via standard ground shipping.

Support

Dell has discontinued production of this product for the North American markets. Online support is still available via the Dell Support page, which provides links to other support resources, including documentation and FAQ pages. Support by phone is available 24 hours a day, seven days a week through October 1, 2012. All Dell support for Venue Pro smartphones requested through this program will end after that date.

No Warranty

A warranty is not included with this product. Dell Support is available for technical support questions. If a phone arrives damaged or defective, please contact TechSoup within the first 60 days of receipt for a replacement product. After the first 60 days, the organization requesting it will assume the entire cost of all necessary servicing or repair.

End-of-Life Product Recycling

At end-of-use or end-of-life, the Venue Pro must be returned through Dell’s Global Free Recycling program.

• For phone service, SMS, and data usage — a service plan and SIM card from AT&T or T-Mobile; phone must be unlocked for use with T-Mobile service
• For syncing contacts, calendars, and email accounts — a PC with the following software:
• Windows XP; Windows Vista; Windows 7
• Outlook 2000/2003/2007
• USB 2.0 port

• Donated products may be requested under this program by qualifying organizations only, not by individuals. Smartphones may be distributed to staff upon receipt by the organization.
• Up to 20 donated Dell smartphones and one donated refurbished printer may be requested within a fiscal year (July 1 to June 30).
• Only organizations with annual operating budgets of $10 million or less are eligible to receive donated smartphones. Organizations with annual operating budgets of $1 million or less are eligible to receive a donated printer.
• This donation is available to nonprofits with 501(c)(3) designation and to public libraries. Public libraries must either have valid 501(c)(3) nonprofit status or be listed in the Institute of Museum and Library Services (IMLS) database.
• This donation is not available to organizations in U.S. territories.
• The following types of organizations are ineligible for Dell donations:
• Organizations that support political parties or candidates, advocacy organizations, litigation and legal aid organizations, traffic or tariff bureaus, business and professional organizations, and mutual organizations.
• Nursing and convalescent homes, cooperative hospital service organizations, nurses registers and bureaus, medical research organizations, health insurance and plans, group practice associations, reproductive health care, family planning, patient and family support, and hospices.
• Educational associations for alumni, scientific research activities, farming and related activities, key clubs, homeowners associations and community promotion organizations, and civil rights organizations.
• Faith-based organizations whose primary mission is religious.
• Membership benefit organizations, except for those primarily focused on the improvement of conditions of workers.
• Athletic recreational and social activities, except for community centers and recreational facilities, and the Special Olympics.
• Recipient organizations must be willing and able to provide information to Dell for the purposes of creating a case study or testimonial on this program.
• Organizations that advocate, support, or practice discrimination based on age, ethnicity, gender, national origin, disability, race, size, religion, sexual orientation, or socioeconomic background are not eligible to participate in this program. Organizations must be willing and able to attest that they do not discriminate on any of these grounds in order to receive donations.
• Dell products may not be transferred outside the organization or resold.