A TechNet Plus subscription provides periodic shipments of DVD-ROM copies of all Microsoft commercial software, including beta and RC releases, of operating systems, applications, servers, and Dynamics products. The software is intended for evaluation purposes, not for use in software development or in production environments. The shipments also include the latest edition of the TechNet Technical Information Library. Updates can also be downloaded at any time. Subscribers have access to various support services and to Microsoft e-learning courses. TechNet Plus is targeted to IT support professionals, system integrators and administrators, and IT managers.
This product is the Volume Licensing version of the retail product TechNet Subscription Professional with Media.
The subscription includes two complimentary technical support calls and discounted service on additional live support calls. Subscribers have priority access to dozens of managed forums, in which Microsoft engineers provide answers within two business days if other users haven't already given them. TechNet concierge chat is available 24/7 to help subscribers find the technical resources they need or to assist with nontechnical questions.
The e-learning benefit provides subscribers with two sets of courses per calendar year, or about 40 hours of online coursework.
Obtaining This Product
Expect three emails:
- When your donation request has been approved, TechSoup will send a message to your organization email address confirming the number of licenses you have requested.
- Microsoft will send an email welcoming your organization to the Volume Licensing Service Center (VLSC).
- TechSoup will send an email with information about managing your donation at the VLSC. If you are new to the VLSC, you should wait for this email before you register there.
To activate the TechNet subscription, click Subscriptions in the menu bar at the VLSC website and follow the TechNet link to enter information about the subscribing user. Within 10 days, you will receive a confirmation email with a subscriber ID and directions to the TechNet website.