Symantec System Recovery 2011 is a backup and recovery solution that uses disk imaging technology to protect servers. It takes snapshots of entire hard disks that can be saved to almost any type of storage media or converted to virtual disks. When recovery is needed, these snapshots (called recovery points) can be restored to either the same hardware configuration or a different hardware setup.

Benefits for Organizations

Regular backups can protect your organization against a data-loss catastrophe. With Symantec System Recovery, you can restore an entire system or individual files and folders if a disaster renders servers inoperable.

Major Capabilities

• You can create recovery points as needed or scheduled to be created automatically.
• If only certain files need to be recovered, you can browse the recovery point to restore individual files, Exchange messages, and SharePoint documents.
• System Recovery supports secondary backup locations, which are often essential when primary on-site backups are inaccessible or unrecoverable.

Free Management Console

The System Recovery Management Solution is free for any organization with a valid Symantec System Recovery license. It provides a centralized management console for organizations administering System Recovery on multiple computers distributed across one or more locations. Symantec recommends it for managing 20 or more servers. It must be installed on a computer running Windows Server.

Comparison with Similar Products

Symantec System Recovery is one of two Symantec enterprise-level backup applications. For a comparison of the applications offered through TechSoup, see the Guide to Symantec Recovery and Backup Products.

Only One License Needed

One Symantec System Recovery license allows an organization back up any number of devices. Only one license is required per organization.

NFR Version

The version of this product available through TechSoup is the Not for Resale (NFR) version. NFR products cannot be upgraded to new releases. Organizations seeking new releases should request new donations through TechSoup. In addition, NFR products do not include telephone assistance with product issues or add-ons; however, free online technical support is available at Symantec's website through its knowledge bases and discussion forums.

Choose Carefully

The administrative fee for this product is not refundable, and the product cannot be exchanged.

Obtaining This Product

Expect two emails. When your donation request has been approved, TechSoup will send a message to your organization email address with preliminary information about obtaining this product. Shortly after, the donor partner will send an email with information needed to complete the installation or activation.

• Hardware:
• 233-MHz (or higher) processor, as required by the operating system
• Memory requirements for key components:
• System Recovery Agent: 512 MB RAM
• System Recovery user interface and Recovery Point Browser: 512 MB RAM
• Symantec Recovery Disk: 1 GB or more RAM (dedicated)
• System Recovery LightsOut Restore feature: 1 GB
• Hard-disk space requirements:
• 430 MB available hard-disk space
• Microsoft .NET Framework 2.0: 280 MB for 32-bit computers; 610 MB for 64-bit computers
• Recovery points: Sufficient hard-disk space on a local hard disk or network server for storing recovery points
• System Recovery LightsOut Restore feature: 2 GB
• CD or DVD drive:
• The drive can be any speed, but it must be bootable from the BIOS in order to boot the Symantec System Recovery Disk CD-ROM. Symantec System Recovery uses Gear Software technology. To verify that your CD or DVD writer is compatible, visit http://www.gearsoftware.com/support/recorders/index.cfm. You can look up information about your writer if you know the name of the manufacturer and model number.
• Software:
• Windows Server 2008 R2; Windows Server 2008 with SP1; Windows Server 2003; Windows Small Business Server 2003/2008/2011; Windows Essential Business Server 2008; Windows 7; Windows Vista Ultimate, Business, Enterprise; Windows XP Professional, Home, Media Center with SP2
• .NET Framework 2.0 (If .NET Framework is not already installed, you will be prompted to install it once Symantec System Recovery is installed and your computer is rebooted.)
• Internet Explorer 6.0 or later
• For granular Exchange recovery — Microsoft Outlook 2003/2007/2010
• Virtual platforms supported for converted recovery points:
• VMware ESXi 3.5/4.0/4.1
• VMware ESX 3.0/3.5/4.0/4.1
• VMware Server 1.0 and 2.0
• VMware Workstation 4/5/6/6.5
• Microsoft Hyper-V 1.0/2.0
• Microsoft Virtual Server 2005 R2 and later
• Citrix XenServer 5.5/5.6

• Donated product will be distributed under this program to qualifying organizations only, not to individuals.
• Two Symantec Norton products and two Symantec Enterprise products may be requested within a fiscal year (July 1 to June 30).
• Up to 100 licenses may be requested for each product except Backup Exec products, for which 1 license may be requested.
• Eligible organizations must have an annual operating budget of less than $10 million.
• This donation is available to nonprofits with 501(c)(3) designation and to public libraries. Public libraries must either have valid 501(c)(3) nonprofit status or be listed in the Institute of Museum and Library Services (IMLS) database.
• This donation will not be made available to some student groups or academic organizations, employee or membership benefit organizations, some social or recreational clubs, Boy Scouts, organizations that support political parties or candidates, advocacy groups, or faith-based organizations whose primary mission is religious (see Serving Faith-Based Organizations with Technology Donations).
• Organizations that advocate, support, or practice discrimination based on age, ethnicity, gender, national origin, disability, race, size, religion, sexual orientation, or socioeconomic background are not eligible to participate in this program. Organizations must be willing and able to attest that they do not discriminate on any of these grounds in order to receive donations.
• Symantec products may not be transferred or resold.