Symantec pcAnywhere provides secure remote access to computers and servers. It lets administrators quickly resolve help-desk and server support issues and other users stay productive while they work away from the office. pcAnywhere 12.5 adds support for Windows Server 2008.

pcAnywhere allows a remote computer to connect to host computers through several channels, among them local area networks (LANs), wide area networks (WANs), and the Internet. The remote user can then work on the host computer as if sitting in front of it. The connection also allows files to be transferred between computers. This product includes both host and remote software.

A license for this product allows one host computer to be accessed by any number of remote computers and one remote computer to access any number of host computers. Organizations should request as many licenses as they have host or remote computers, whichever number is larger.

pcAnywhere has several components:

• CrossPlatform allows access to and from computers that are running on Windows, Linux, or Mac OS X operating systems.
• Gateway lets users find and connect to computers that are behind a firewall, router, or other type of network address translation (NAT) device.
• Mobile lets users access computers and servers remotely from a mobile Pocket PC or Pocket PC Phone device.
• Web Remote allows connections through a Java-enabled web browser.

Here are some notable features of this product:

• Security features such as mandatory passwords, logging, serialization, integrity checking, host address blocking, and FIPS 140-2 compliance help ensure that only authorized users have access to Symantec pcAnywhere host machines.
• The Symantec pcAnywhere Host Administrator enables administrators to start, stop, and configure pcAnywhere hosts from a central location; create configuration groups to remotely manage and configure multiple workstations on the network; and distribute configuration files simultaneously to multiple workstations on the network.
• The host invitation feature simplifies the process of hosts establishing a reverse connection from behind firewalls and NAT devices.
• A new quick-connect applet provides one-click access to frequently used features, preserves authentication, automatically deploys host software, and restarts stopped services.
• pcAnywhere 12.5 supports Windows Vista, Windows Server 2008, and Intel-based Mac systems.

NFR Version

The version of this product available through TechSoup is the Not for Resale (NFR) version. NFR products cannot be upgraded to new releases. Organizations seeking new releases should request new donations through TechSoup. In addition, NFR products do not include telephone assistance with product issues or add-ons; however, free online technical support is available at Symantec's website through its knowledge bases and discussion forums.

Choose Carefully

The administrative fee for this product is not refundable, and the product cannot be exchanged.

Obtaining This Product

Expect two emails. When your donation request has been approved, TechSoup will send a message to your organization email address with preliminary information about obtaining this product. Shortly after, the donor partner will send an email with information needed to complete the installation or activation.

• Hardware for Windows installation:
• 233-MHz (or higher) processor
• 128 MB or more RAM
• 35 MB available hard-disk space
• Hardware for Macintosh installation:
• PowerPC G4/G5 or Intel processor
• Software for Windows installation:
• Windows Vista Home Basic, Home Premium, Business, Enterprise, Ultimate; Windows XP Home, Pro, Tablet, Media Center; Windows 2000 Pro, Server, Advanced Server; Windows Server 2008 Standard, Enterprise; Windows 2003 Server Standard, Enterprise
• Internet Explorer 6.0 SP1 or later
• Software for Macintosh installation:
• Mac OS X v10.4 or v10.5
• Software for Linux installation:
• Red Hat Enterprise Linux ES and WS 3.0/4.0; SuSE Enterprise Desktop 9/10; OpenSuSE 10.0/10.1; SuSE Enterprise Server 9/10
• Java Runtime Environment 1.4.2 or later
• KDE or GNOME
• Software for Web Remote:
• Java Runtime Environment 1.4.2 or later
• Internet Explorer; Firefox; Safari
• Software for Mobile:
• Windows Mobile 2003 SP1; Pocket PC/Pocket PC Phone Edition or later
• pcAnywhere Host and Gateway are supported on Windows x64 (AMD64 or EM64T processors only) where applicable.

• Donated product will be distributed under this program to qualifying organizations only, not to individuals.
• Two Symantec Norton products and two Symantec Enterprise products may be requested within a fiscal year (July 1 to June 30).
• Up to 100 licenses may be requested for each product except Backup Exec products, for which 1 license may be requested.
• Eligible organizations must have an annual operating budget of less than $10 million.
• This donation is available to nonprofits with 501(c)(3) designation and to public libraries. Public libraries must either have valid 501(c)(3) nonprofit status or be listed in the Institute of Museum and Library Services (IMLS) database.
• This donation will not be made available to some student groups or academic organizations, employee or membership benefit organizations, some social or recreational clubs, Boy Scouts, organizations that support political parties or candidates, advocacy groups, or faith-based organizations whose primary mission is religious (see Serving Faith-Based Organizations with Technology Donations).
• Organizations that advocate, support, or practice discrimination based on age, ethnicity, gender, national origin, disability, race, size, religion, sexual orientation, or socioeconomic background are not eligible to participate in this program. Organizations must be willing and able to attest that they do not discriminate on any of these grounds in order to receive donations.
• Symantec products may not be transferred or resold.