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Tech Impact Hosted VoIP Phone Service – Access to Discounted Rates

Tech Impact Hosted VoIP Phone Service – Access to Discounted Rates
  • Donor or Provider: Tech Impact
  • Platform: Multiple platforms
  • Format: Online
  • Product ID: G-48732
  • Availability: Available

More informations about this product


Tech Impact Hosted VoIP Phone Service is a hosted Voice over Internet Protocol service. It replaces a traditional phone system by transmitting incoming and outgoing phone calls over a high-speed Internet connection. Call routing and other services are provided by a virtual private branch exchange (PBX) hosted by Tech Impact rather than by on-site PBX hardware.

This offer provides access to discounted rates for a hosted VoIP phone service and virtual PBX with unlimited domestic U.S. calls and a Polycom phone for each seat. You will pay Tech Impact directly for the discounted service. See the Details and Service Costs tab for more details.

Benefits for Organizations

You can use Tech Impact Hosted VoIP Phone Service to:

  • Save money over traditional phone systems
  • Receive calls even if your office loses power or Internet service
  • Use communication services from remote locations as if you were in the office
  • Reroute office lines to other facilities, phones, or mobile devices in case of an emergency, such as loss of power or Internet service

Major Capabilities

  • Unified communications (UC): UC is an integrated system of multiple communication services like telephony, call control, voicemail, and email. For example, integration of services allows you to receive voicemails as email messages. You can access these services from phones, mobile phones, or Internet-connected devices, in the office or away from it.
  • Support for multiple locations: The system's automated attendant can manage calls for all locations, even if they use different phone numbers.
  • Call routing: This feature ensures that important calls are not missed when users are not at their phones. You can set up the system to direct inbound calls to alternate phone numbers such as cellphones. Users can forward calls or have multiple phones ring at once.
  • Personal web portal: Users can manage their own voicemail, call routing, unified messaging, and more via a web portal.

See a full list of features included in this offer.


Tech Impact Hosted VoIP Phone Service includes telephone, email, and online support during business hours. Training is also included during the term of the contract.

Choose Carefully

The administrative fee for this product is not refundable, and the product cannot be exchanged.

Obtaining This Product

Expect two emails. When your donation request has been approved, TechSoup will send a message to your organization email address with preliminary information about obtaining this product. Shortly after, Tech Impact will contact you to conduct a needs assessment. The results of this assessment will determine the specific package of services your organization will receive.

Details and Service Costs

Hardware and Internet Connectivity Required You will need a high-speed Internet connection and some networking hardware to implement this offer. See Tech Impact's Technical Details for more information.
Discounted Rates

This offer provides access to specially discounted monthly rates for two kinds of seats. You can mix the two kinds.

Standard seats include:

  • Monthly rate of $24.95
  • Unlimited minutes of domestic U.S. outbound calling per seat (rates information on international calls are provided by Tech Impact)
  • 11 calling features
  • A Polycom VVX 300 business media phone, which your organization will own at the end of the contract term
  • Discounted pricing on purchase of required networking hardware
  • Waiver of the normal setup fee of $895

Premium seats include:

  • Monthly rate of $26.95
  • Everything included in a standard seat
  • An additional 11 calling features

See the full list of features for the difference between standard and premium seats.

In addition to the discounted rate, your organization must pay an enhanced 911 emergency services surcharge.

Service Contract Required Your organization must sign a three-year contract with Tech Impact to receive discounted rates though this offer. See a sample contract. If you want to add seats at a later time, contact Tech Impact.
Continuing Service After the Initial Period The contract is automatically renewed for one year at the end of the initial period unless the organization provides 30 days' written notice as specified in the service contract. Rates and terms will be identical to those in the initial contract. Organizations that cancel their contracts will not be eligible for the discounted rates specified in this offer should they choose to obtain services from Tech Impact at a later time.
Additional Services

Other features, including toll-free numbers, virtual extensions, direct dialing, and auto attendants, are available for additional fees. See Tech Impact's website for pricing information.

Networking hardware is not included. Tech Impact can assist you with getting manufacturer rebates and wholesale pricing.

Rules, Eligibility and Restrictions

  • Quantity:
    • Organizations may request as many Office 365 Assessment, Office 365 Workshop, SharePoint Workshop, Hosted VoIP Phone Service, Power BI Training, and Tableau Training donations as they need.
    • Organizations may request only one Data and Database Assessment donation ever.
  • Budget:
    • Tableau Training donations are available to organizations with annual operating budgets of $5 million or less.
    • All other donations are available to organizations with operating budgets of any size.
  • Nonprofits and libraries only:
    • Office 365 Workshop, SharePoint Workshop, Hosted VoIP Phone Service, Data and Database Assessment, and Tableau Training donations are available only to qualifying nonprofits with 501(c)(3) designation and to public libraries. Public libraries must either have valid 501(c)(3) nonprofit status or be listed in the Institute of Museum and Library Services (IMLS) database.
    • Office 365 Assessment donations are available only to nonprofits with 501(c)(3) designation.
  • Organization types:
    • The following types of organizations are ineligible for Office 365 Assessment and Power BI Training donations.
      • Governmental organizations or agencies.
      • Educational institutions, including K-12 schools, colleges, universities, trade schools, public libraries, and public museums.
      • Healthcare organizations and networks, including hospitals, specialty networks, ambulatory healthcare services, home healthcare and assisted living healthcare organizations, research organizations, and laboratories.
      • Political, labor, and fraternal organizations; commerce and trade associations without charitable aims or activities; sponsorships of events, tables, exhibitions, or performances; fundraising events such as luncheons, dinners, walks, runs, or sports tournaments.
      • Nonpublic libraries, including private libraries, school libraries, specialty libraries, armed forces libraries, and libraries in government agencies.
    • The following types of organizations are ineligible for Tableau Training donations.
      • Schools and colleges
      • Mutual organizations
      • Foundations
      • Professional athletic leagues
      • Government instrumentalities or agencies
      • Health services and related activities
      • Business and professional organizations
      • Employee or member benefit organizations
      • Section 501(c)(1) organizations with 50 percent deductibility
      • Religious organizations without a secular community designation. To have a secular designation, an organization must provide services to people regardless of their religious beliefs and must not propagate a belief in a specific faith. It must also have a tax ID (EIN) separate from that of the church or religious organization.
  • Territories: Organizations in U.S. territories may not request Hosted VoIP Phone Service donations.
  • Terms of service: Organizations that request Tech Impact products must agree to any applicable terms of service.
  • Anti-discrimination policy: Organizations that advocate, support, or practice discrimination based on age, ethnicity, gender, national origin, disability, race, size, religion, sexual orientation, or socioeconomic background are not eligible to participate in this program. Organizations must be willing and able to attest that they do not discriminate on any of these grounds in order to receive products in this program.
  • Case study: Recipient organizations must be willing and able to provide information to Tech Impact for the purposes of creating a case study or testimonial on this program.
  • Product distribution:
    • Products will be distributed under this program to qualifying organizations only, not to individuals.
    • Recipient organizations may not transfer or resell Tech Impact products.