This Managed IT Support assessment is a consultation service to evaluate whether an organization can benefit from outsourcing its IT services to Tech Impact's remotely managed services. Managed IT Support includes proactive maintenance of desktops, laptops, and servers; cloud-based IT support; and a live help desk platform.
This offer provides an assessment for Managed IT Support and not the service itself.
About Managed IT Support from Tech Impact
If you decide to sign up for Managed IT Support through Tech Impact, it could help your organization to:
- Prevent critical issues before they happen through proactive monitoring of all servers, laptops, and desktops in your network
- Improve the security of your systems through automated system updates
- Gain insight into recurring problems with monthly reports
For more information on the available features, see the Tech Impact website.
Organizations That Could Benefit from This Assessment
Your organization could benefit from a Managed IT Support assessment if you think you might not have adequate IT staff to manage day-to-day technical problems that arise at your organization. Organizations that use Managed IT Support typically have fewer than 100 employees.
How Other Organizations Have Benefited
Tech Impact provides Managed IT Support for approximately 100 nonprofit organizations.
See how other organizations have benefited by visiting Tech Impact's Success Stories page. Select Managed Services on the Solution filter below the map.
Rates and Service Details
See the table below for important details about this offer.
This offer provides a telephone interview to assess the organization's current IT environment. This interview is followed by a detailed implementation proposal including a pricing assessment of monthly rates for migrating to Managed IT Support. Your organization is under no obligation to Tech Impact to subscribe to Managed IT Support once the consultation is complete.
Service Contract Required
Migration to Managed IT Support requires signing a one-year service contract.
If your organization decides to subscribe to Managed IT Support through this offer, Tech Impact will waive up to $400 of the initial "onboarding" fee covering upfront costs. Typical onboarding fees are $400 or less.
Monthly service fees depend on your organizational needs. Typical monthly service fees start at $38 per desktop per month and $110 per server per month.
About Tech Impact
"Our IT experts work exclusively with nonprofits and can provide your workers with the help they need in terms they can understand. We maintain and deploy a comprehensive suite of products and services that focus solely on the needs of nonprofits."
Read TechSoup's interviews with Tech Impact staff:
You can also visit the Tech Impact website for more information.
The administrative fee for this product is not refundable, and the product cannot be exchanged.
Obtaining This Product
Expect two emails. When your donation request has been approved, TechSoup will send a message to your organization email address with preliminary information about obtaining this product. Shortly after, the donor partner will send an email with information needed to complete the installation or activation.