A Dynamics CRM employee self service user CAL provides a user with limited API access and limited read-write access to a Dynamics CRM server.

The employee self service device CAL use rights include the following:

• Read-only access to Accounts, Contacts, Cases, Leads, Activities, and Custom entity records
• Data privileges to create Accounts, Contacts, Cases, Leads, Activities, and Custom entity records, and to append, append to, and update records created by other CRM users
• Access to CRM server software and Dynamics CRM functionality through any application or graphical user interface other than the Dynamics CRM client

These use rights do not include data privileges to assign, share, or delete records.

Additional Information

For a summary of the available editions of Dynamics CRM 2011 and licensing alternatives, see the Guide to Dynamics CRM Editions and Licensing.

License Only

This license does not require media, license keys, or setup codes.

CALs, ECLs, and management licenses (MLs) offered through TechSoup are always for the currently offered version of the server software. However, these licenses can also be used with earlier versions of the server software.

Software Assurance

Under the Software Assurance program, you have the right to install any new release of products covered in the agreement during the term of your coverage.

• This donation is available to nonprofits with 501(c)(3) designation and to public libraries. Public libraries must either have valid 501(c)(3) nonprofit status or be listed in the Institute of Museum and Library Services (IMLS) database.
• Organizations that are not eligible: Not all 501(c)(3) nonprofit organizations are eligible for participation in the Microsoft Donation Program. Those that are not eligible should visit Microsoft Volume Licensing for Industries for more information about charity licensing; they may still be eligible for discounted software from Microsoft. The following types of organizations are ineligible for Microsoft software donations:
• Governmental organizations or agencies.
• Educational institutions, including K-12 schools, colleges, universities, and trade schools.
• Healthcare organizations and networks, including hospitals, specialty networks, ambulatory healthcare services, home healthcare and assisted living healthcare organizations, research organizations, and laboratories. Exceptions: Community health clinics, medical research groups, behavioral healthcare nonprofits, women's health centers, and blood banks are eligible to request Microsoft software donations.
• Political, labor, and fraternal organizations; commerce and trade associations without charitable aims or activities; sponsorships of events, tables, exhibitions, or performances; fundraising events such as luncheons, dinners, walks, runs, or sports tournaments.
• Religious organizations not registered as a charity and without a secular community designation that is separate from the church or religious organization. A secular designation is defined as an organization that provides services to people regardless of their religious beliefs and does not propagate a belief in a specific faith. Example: A food bank with nonprofit or charity status that is run by a church but is a separate and unique organization that provides food and meals to anyone who qualifies for services, regardless of religious beliefs. Religious organizations without secular designations can visit Programs for Charitable Organizations for information regarding licensing options; they may be eligible to receive discounted Microsoft software through these programs.
• Refurbishers that will be installing the donated software on refurbished computers to be distributed or donated to nonprofits or schools. Please visit the Registered Refurbisher Program.
• Nonpublic libraries, including private libraries, school libraries, specialty libraries, armed forces libraries, and libraries in government agencies.
• Eligible organizations receive an allotment of Microsoft software donation requests that is reset every two years. An organization’s two-year cycle begins with its first donation request after July 27, 2011. After two years, a new cycle begins, and a new allotment becomes available. The organization does not need to request the full amount of its allotment. There is no limit to the number of separate requests the organization can make and no minimum quantity requirement.
• During its two-year cycle, an organization can request products from up to 10 title groups. For title groups that contain applications that run on an individual computer (like a desktop or laptop PC), there is a 50-license maximum. For title groups that contain client access licenses or other licenses that provide for connection to or management of a server, there is also a 50-license maximum. For server products, there is a five-product maximum, regardless of title group. For further details, see Quantity and Frequency of Microsoft Requests on the Microsoft Donation Program — Eligibility and Allotments page.
• Public libraries may request Microsoft software donations through this program only for use on public access computers or on computers used to directly manage either the public access computers or the library's public access program. Participating libraries must also make their collection and basic services available to the population of their legal service area without charges to individual users (excluding incidental fees such as printing charges). If they so choose, libraries may impose charges on users outside the legal service area and may provide products and services (beyond basic services) to the public at large, with or without individual charges.
• Organizations that engage in discrimination in hiring, compensation, access to training, promotion, termination, and/or retirement based on race, color, sex, national origin, religion, age, disability, gender identity or expression, marital status, pregnancy, sexual orientation, political affiliation, union membership, or veteran status, other than as allowed by law, are not eligible to participate in this program. Organizations must be willing and able to attest that they do not discriminate on any of these grounds in order to receive donations.
• Microsoft products may not be transferred between separate legal entities or resold. Additionally, Microsoft products may not be installed on computers that will be given to or sold to other organizations or individuals, even as part of a charitable program.
• Donated product will be distributed under this program to qualifying organizations and libraries only, not to individuals.