Description This is a mid-tier, Condition A refurbished desktop computer provided by refurbisher partner PCRR. It includes An Intel Core 2 Duo processor, minimum 160 GB hard disk, and minimum 4 GB RAM A Windows operating system A Microsoft Office suite Microsoft Security Essentials An AC power cord A one-year warranty All software is preinstalled. The keyboard and mouse are new, not refurbished. A monitor is not included, but through TechSoup, you can request a refurbished LCD monitor. The make and model pictured may not be the make and model you receive. See the Hardware Specifications tab for more technical information and the table below for warranty and fulfillment information. Product Details Computer Condition This is a Condition A desktop. It meets the highest functional and cosmetic standards of refurbished equipment. Software Included This computer includes the 64-bit edition of Windows 7 Professional. Office 2010 Home and Business includes Word, Excel, PowerPoint, OneNote, and Outlook. This computer also includes Microsoft Security Essentials. Restoration Options PCRR preinstalls the software and provides restoration files for Windows, Office, and Security Essentials in a partition of the hard disk. Your computer shipment includes instructions on accessing this partition. Shipping, Warranty, and Returns PCRR covers this computer with a one-year warranty, which includes troubleshooting. You can also request a one-year extended warranty. It provides an additional year of coverage to one RCI desktop product. You must request it at the same time as the desktop product. Each of our refurbisher partners has its own policy regarding shipment, returns, and end-of-life recycling. See About RCI Products for what to expect when requesting products through RCI. Free Recycling When your RCI equipment reaches the end of its life, send it back for free and responsible recycling with the RCI End-of-Life TakeBack Program. Obtaining This ProductTechSoup will send a message to your organization email address when we approve your request. Please read this message: it contains important time-sensitive information on warranties, troubleshooting, returns, and more.After TechSoup approves your request, our refurbisher partner PCRR will ship your hardware within 10 business days and send your shipment tracking number via email. Additional charges may apply for shipments to Alaska or Hawaii.