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BetterWorld Audio Conferencing Services - Access to Discounted Rates

BetterWorld Audio Conferencing Services - Access to Discounted Rates
  • Donor or Provider: BetterWorld Telecom
  • Platform: Multiple platforms
  • Format:
  • Product ID: G-46449
  • Availability: Available

More informations about this product


BetterWorld Audio Conferencing Services allow organizations to collaborate on the phone using their existing phone systems.

This offer provides audio conferencing for an unlimited number of participants within the United States and Canada for the discounted rate of 2.5 cents per minute per participant. This TechSoup offer facilitates your access to discounted rates, but you will pay BetterWorld directly for the discounted services. See the Details and Service Costs tab for more information.

Benefits for Organizations

You can use BetterWorld Audio Conferencing Services to:

  • Host conferences with up to 125 participants
  • Add security to conferences by requiring passwords and preventing additional participants from joining
  • Brand conferences with your organization's custom script and announcements

Reservations are not required, but meetings with more than 125 participants require confirmation of service availability. The conference chairperson schedules and manages the conference by phone.

Major Capabilities

  • Participant entry options: You can allow participants to join a conference directly or hear hold music until the conference begins.
  • Name announcements: The operator announces each participant's name as they join the conference.
  • Email/fax confirmation: The conference system can confirm with the contact after he or she makes a reservation.
  • Muting: Participants can mute and unmute their lines, and leaders can mute and unmute the entire group.
  • Polling: Leaders can survey participants by asking predetermined questions, which participants may answer by voting with a specific number on the telephone keypad. The leader receives the results after the call.

See a user guide and full list of audio conferencing features.

Choose Carefully

The administrative fee for this product is not refundable, and the product cannot be exchanged.

Obtaining This Product

Expect two emails. When TechSoup approves your donation request, we will send a message to your organization email address with preliminary information about obtaining this product. Shortly after, the donor partner will send an email with information needed to complete the installation or activation.

Details and Service Costs

Hardware and Phone Connectivity Required

To use this service, your organization needs a telephone and an existing line.

Discounted Rates

BetterWorld audio conferencing is a pay-as-you-go service with no setup fees. The discounted rate is 2.5 cents per minute per participant. Each invoice will include a $3.99 e-bill charge, a $2.97 regulatory cost recovery fee, and required local and federal taxes.

BetterWorld only charges your organization; participants connect to the audio conference through a toll-free 800 number. International callers outside the United States and Canada can also participate in audio conferences, but the organization must pay surcharges based on each participant's location. See a list of international rates.

Service Contract Required

Organizations must agree to BetterWorld's terms and conditions.

Continuing Service After One Year

You may renew your subscription by requesting another product through TechSoup each year before the subscription expires.

If your organization does not use the service for 12 consecutive months, BetterWorld will discontinue the account. To reactivate a discontinued account, your organization must request this product and pay the administrative fee again.

Credit Card Required

BetterWorld requires each organization to provide a credit card to bill for the audio conferencing services, but organizations are not charged unless they use the service.

Additional Discounts for Certain California Organizations

If you are a public library, school, or community-based organization located in California, you may qualify for an additional 25 percent discount on BetterWorld telecommunications services through the California Teleconnect Fund Program. See this website for more information.

Rules, Eligibility and Restrictions

  • Quantity:
    • Organizations may request one BetterWorld audio conferencing services product within fiscal year (July 1 to June 30).
    • Organizations may request one BetterVoice Unified Communications product within the lifetime of the organization.
    • Organizations in Florida, Georgia, Louisiana, Mississippi, North Carolina, South Carolina, Texas,¬†and Virginia may request the BetterVoice Unified Communications disaster relief product if they are not already receiving those services.
  • Budget: Organizations with annual operating budgets of any size are eligible for products in this program.
  • Nonprofits and libraries only: Products in this program are available only to qualifying nonprofits with 501(c)(3) designation and to public libraries. Public libraries must either have valid 501(c)(3) nonprofit status or be listed in the Institute of Museum and Library Services (IMLS) database.
  • Organization types: All organization types are eligible for products in this program.
  • Existing customers: Organizations that cancel their contracts will not be eligible for the discounted rates specified in the BetterWorld Audio Conferencing Services offer should they choose to obtain services from BetterWorld Telecom at a later time.
  • Territories: Organizations in U.S. territories may not request products in this program.
  • Terms of service: Organizations that request BetterWorld Telecom products must agree to any applicable terms of service.
  • Subscription termination: BetterWorld Telecom will discontinue the subscriptions of organizations that receive BetterWorld audio conferencing services and do not use the service for 12 consecutive months. Organizations must request the BetterWorld audio conferencing services product from TechSoup and pay the administrative fee again to reactivate a discontinued subscription.
  • BetterVoice Unified Communications: Organizations that request BetterVoice Unified Communications must
    • Agree to a minimum two-year service contract with BetterWorld Telecom for at least one seat
    • Not have contracts with other telecommunications services providers that would prevent them from exiting their current services
    • Provide BetterWorld Telecom with the most recent copies of their bills for all voice and data services so that BetterWorld Telecom may properly assess an organization's needs
    • Have adequate networking equipment and network bandwidth to support their telecommunications needs, or they must purchase additional equipment and bandwidth through BetterWorld Telecom. BetterWorld Telecom will determine if an organization has adequate equipment and bandwidth during its needs assessment
    • Have adequate wiring in their facilities and either install separate wiring for the BetterWorld Telecom phone system or set up a virtual LAN for phone system traffic
    • Be able to troubleshoot their own IT issues, such as those related to internal wiring and networking, and not directly related to the BetterWorld Telecom phone service
  • Anti-discrimination policy: Organizations that advocate, support, or practice discrimination based on age, ethnicity, gender, national origin, disability, race, size, religion, sexual orientation, or socioeconomic background are not eligible to participate in this program. Organizations must be willing and able to attest that they do not discriminate on any of these grounds in order to receive products in this program.
  • Case study: Recipient organizations must be willing and able to provide information to BetterWorld Telecom for the purposes of creating a case study or testimonial on this program.
  • Product distribution:
    • Products will be distributed under this program to qualifying organizations only, not to individuals.
    • Recipient organizations may not transfer or resell BetterWorld Telecom products.