This offer gives nonprofit organizations and public libraries access to discounted pricing for BetterWorld's audio conferencing services, allowing organizations to collaborate on the phone using their existing phone systems.

BetterWorld's offer through TechSoup provides audio conferencing for an unlimited number of participants within the United States and Canada for the discounted rate of 2.75 cents per minute per participant. Only the organization is charged: participants connect to the audio conference through a toll-free 800 number. International callers outside the United States and Canada can also participate in audio conferences, but the organization must pay surcharges based on each participant's location. See a list of international rates.

Reservations are not required, but meetings with more than 125 participants require confirmation of service availability. The conference chairperson schedules and manages the conference by phone. See a user guide and full list of audio conferencing features.

TechSoup considers this BetterWorld offering a GreenTech product because it allows employees to work remotely but access services typically available from the office, therefore reducing travel, office space, and hardware requirements and minimizing an organization's environmental footprint.

Requesting and Paying for BetterWorld Services

This TechSoup offer facilitates organizations' access to discounted rates, but organizations pay BetterWorld directly for the audio conferencing services. BetterWorld will contact each organization that participates in this offer to confirm the service request.

BetterWorld audio conferencing is a pay-as-you-go service with no setup fees. BetterWorld will require each organization to provide a credit card that will be billed for the audio conferencing services, but organizations are not charged unless they use the service. Each invoice will include a $3.99 e-bill charge, a $2.97 regulatory cost recovery fee, and required local and federal taxes.

Organizations must agree to BetterWorld's terms and conditions. For full eligibility details, see the Rules, Eligibility and Restrictions section below.

Note that if an organization does not use the service for 12 consecutive months, the organization's account will be discontinued. To reactivate a discontinued account, an organization must request this product and pay the administrative fee again.

Additional Discounts for Certain California Organizations

If you are a public library, school, or community-based organization located in California, you may qualify for an additional 50% discount on BetterWorld telecommunications services through the California Teleconnect Fund Program. See this website for more information.

Choose Carefully

The administrative fee for this product is not refundable, and the product cannot be exchanged.

Obtaining This Product

Expect two emails. When your donation request has been approved, TechSoup will send a message to your organization email address with preliminary information about obtaining this product. Shortly after, the donor partner will send an email with information needed to complete the installation or activation.

• Telephone service

• Products will be distributed under this program to qualifying organizations only, not to individuals.
• Organizations may receive one BetterWorld audio conferencing services product within a fiscal year (July 1 to June 30). Organizations may receive only one BetterWorld VoIP telecommunications services product ever.
• If an organization that receives BetterWorld audio conferencing services does not use the service for 12 consecutive months, its account will be discontinued. Organizations must request the BetterWorld audio conferencing services product from TechSoup and pay the administrative fee again to reactivate a discontinued account.
• For organizations requesting BetterWorld VoIP Telecommunications Services:
• Organizations must agree to a minimum two-year service contract with BetterWorld Telecom for at least five seats.
• Organizations must not have contracts with other telecommunications services providers that would prevent them from exiting their current services.
• Organizations must provide BetterWorld Telecom with the most recent copies of their bills for all voice and data services so that BetterWorld Telecom may properly assess an organization's needs.
• Organizations must have adequate networking equipment and network bandwidth to support their telecommunications needs, or they must purchase additional equipment and bandwidth through BetterWorld Telecom. BetterWorld Telecom will determine if an organization has adequate equipment and bandwidth during its needs assessment.
• Organizations must have adequate wiring in their facilities and either install separate wiring for the BetterWorld Telecom phone system or set up a virtual LAN for phone system traffic. 
• Organizations must be able to troubleshoot their own IT issues, such as those related to internal wiring and networking, and not directly related to the BetterWorld Telecom phone service.
• This donation is available to nonprofits with 501(c)(3) designation and to public libraries. Public libraries must either have valid 501(c)(3) nonprofit status or be listed in the Institute of Museum and Library Services (IMLS) database.
• This donation is not available to organizations in U.S. territories.
• Recipient organizations must be willing and able to provide information to BetterWorld Telecom for the purposes of creating a case study or testimonial on this program.
• Organizations that advocate, support, or practice discrimination based on age, ethnicity, gender, national origin, disability, race, size, religion, sexual orientation, or socioeconomic background are not eligible to participate in this program. Organizations must be willing and able to attest that they do not discriminate on any of these grounds in order to receive donations.
• BetterWorld Telecom products may not be transferred or resold.