BetterVoice Unified Communications is a hosted Voice over Internet Protocol (VoIP) service. It replaces a traditional phone system by transmitting incoming and outgoing phone calls over a high-speed Internet connection. Call routing and other services are provided by a software-based virtual private branch exchange (PBX) that is hosted by BetterWorld, rather than on-site PBX hardware.
This offer provides:
This TechSoup offer facilitates your access to discounted rates and donated equipment, but you will pay BetterWorld directly for the discounted services.
Benefits for Organizations
You can use BetterVoice Unified Communications to:
- Save money over traditional phone systems (the actual amount depends on your setup, but the average is 23 percent)
- Use communication services from remote locations as if you were in the office
BetterWorld's VoIP services allow you to use unified communications (UC). UC is an integrated system of multiple communication services like telephony, call control, voicemail, email, fax, and presence information (a user's availability status). You can access these services from any location with a phone, mobile phone, or any Internet-connected device.
For example, you can receive voicemails and faxes as email messages. When you work remotely, you can place calls or access other in-office voice services through any phone or through a web interface.
Call routing features ensure that important calls are not missed when users are not at their phones. You can set up the system to direct inbound calls through a list of numbers, either sequentially or simultaneously.
See a full list of features included in this offer.
The specially discounted monthly rate provides:
- 3,000 minutes of domestic U.S. outbound calling per seat
- 40 calling features
- A five-seat minimum but no maximum
The monthly rate is $31.95 per seat if you choose Cisco phones and $36.95 per seat if you choose Polycom phones. In addition to the discounted $31.95 or $36.95 per seat rate, your organization must pay $10.91 monthly (not per seat) for account fees and an enhanced 911 emergency services surcharge, as well as any federal and state taxes.
See a full list of TechSoup-exclusive discounted rates for BetterWorld services. Also see a list of the most popular extra-cost add-on services and their specially discounted rates.
Service Contract Required
Organizations must sign a minimum two-year contract with BetterWorld to receive discounted rates and donated equipment though this offer. See a sample contract with monthly pricing for 10 seats. Organizations that want to add seats at a later time may do so by contacting BetterWorld.
BetterWorld will require each organization to provide a credit card that will be billed a month in advance each month for its selected services.
The contract is automatically renewed for one year at the end of the initial period unless the organization provides 30 days' written notice as specified in the service contract. Rates and terms will be identical to those in the initial contract. Organizations that cancel their contracts will not be eligible for the discounted rates specified in this offer should they choose to obtain services from BetterWorld at a later time.
BetterVoice Unified Communications includes telephone and email support during business hours.
Additional Discounts for Certain California Organizations
If you are a public library, school, or community-based organization located in California, you may qualify for an additional 50 percent discount on BetterWorld telecommunications services through the California Teleconnect Fund Program. See this website for more information.
The administrative fee for this product is not refundable, and the product cannot be exchanged.
Obtaining This Product
Expect two emails. When your donation request has been approved, TechSoup will send a message to your organization email address with preliminary information about obtaining this product. Shortly after, BetterWorld will contact you to conduct a needs assessment. The results of this assessment will determine the specific package of services and equipment your organization will receive. See a sample of questions that you will need to answer during BetterWorld's needs assessment.