Webinar Description We all know that it’s important to collect information about our donors, vendors, volunteers, partners, and members. But we don’t always have a good system for capturing this information.In the perfect world our data would be stored all in the same place, in the same way, and be easily accessible by key staff and board members. It would also show relationships and connections.In this webinar you will learn about CRM (customer relationship management) and how it can help increase your impact. Hear about the benefits of tracking your data in one place, instead of keeping it in separate silos. You will discover that CRM is as much a philosophy as it is a database.This webinar is ideal for accidental database administrators, executive directors, board members, or anyone at a nonprofit or library who wants to learn more about storing their data and making the most of it.If you have any questions regarding redistribution or use of this work, please contact firstname.lastname@example.org.