Webinar Description Editor's note: Dynamics CRM has been succeeded by Dynamics 365, which is offered as both a cloud-based and on-premises product. Discounts are available to nonprofits for Dynamics 365 cloud subscriptions directly from Microsoft. Dynamics 365 (On-Premises) licenses are available as donated products through TechSoup to qualified nonprofits and charities.Are you looking for a way to create a better relationship with your client or donor base? Watch our webinar, Managing Relationships with Microsoft Dynamics CRM to hear about this customizable solution.This one-hour webinar begins with an introduction to Microsoft Dynamics CRM by NPower Northwest's Shawn Michael. Shawn talks about Dynamics CRM's key functionality, integration options, and where to get help, all with nonprofits and libraries in mind.Srilakshmi Remala from Washington STEM then takes the floor, talking about her organization's recent implementation of Microsoft Dynamics CRM. This is a great opportunity to hear how a real nonprofit has benefited from this client relationship management tool.To read more about Microsoft Dynamics CRM, visit Shawn's previously published blog post.This webinar is appropriate for nonprofits and libraries seeking out new solutions for managing their client and donor relationships.If you have any questions regarding redistribution or use of this work, please contact firstname.lastname@example.org.