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The Brocade Donation Program

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The Brocade donation program at TechSoup provides wireless network hardware to eligible nonprofits, charities, and public libraries throughout the United States.

If you have network administration experience or hire a consultant, you can use Brocade products to wirelessly connect computers or other devices to your office network or extend its wireless range.


Eligibility and Restrictions

If eligible, your organization may receive up to 10 Brocade products within a fiscal year (July 1 to June 30).

Consult the eligibility and restrictions page to review your organization's eligibility to participate in this program.

Shipping and Fulfillment

You can expect the donation request to be fulfilled within 15 business days of the approval date. Information about the shipping status of your products is available on your organization's Donation Request History page.

For information about viewing this page, see our Frequently Asked Questions.

Support

Brocade products do not include support, though Brocade does offer limited online support at its website.

Support plans are available separately from Brocade at standard prices, including:

  • Direct support — provides a single support contact for SAN and IP networking products for organizations with large or complex networking environments
  • Supplemental support — offers hardware and software troubleshooting and software fixes
  • Network monitoring service — includes around-the-clock remote monitoring, proactive alerting, and performance reporting

Returns

A warranty is not included with Brocade products, the administrative fees are not refundable, and the products cannot be exchanged unless damaged or defective.

If your product arrives damaged or malfunctioning, please contact TechSoup within the first 90 days of receipt for a replacement product. Exchanges are processed by TechSoup as detailed in the confirmation email you receive when your donation request is approved.

Consultants

Unless you have a strong understanding of networking equipment, we strongly suggest you consider hiring or speaking to a consultant. A consultant can advise you regarding the right installation for your needs and help you select equipment.

Consultation is not included with Brocade equipment, and installation is not included in the administrative fee for your networking equipment. For more information about hiring a consultant, review TechSoup's resources on consultants.

Definitions of Networking Terms

802.11a/b/g/n
WiFi frequency standards. Each letter associated with 802.11 denotes various frequency bands, data transfer rates, and radio ranges. Access points that include support for more standards can connect with more types of devices.
Controller
A device for managing access points, also known as a wireless LAN controller. A controller is the central conduit for connected access points and allows system administrators to control them.
Dependent mode
A controller is required to use this device.
FIPS-mode
Data encryption based on the Federal Information Processing Standard. FIPS-mode access points will only work with other FIPS-mode access points and FIPS-supported controllers.
Integrated/external antenna
Some Brocade access points feature an integrated antenna module. This module is equivalent to four (300 Series) or six (7131 Series) antennas. For external antenna products, you must purchase antennas separately. See the Enterprise Wireless LAN Antenna Specification Guide for a list of compatible antennas.
MIMO
Using multiple antennas as both the transmitter and receiver to improve communication performance.
Power over Ethernet
A system of transmitting power and data to a network device via a standard CAT-5 Ethernet cable.
Single radio
Supports 802.11a/b/g connections on a 2.4-GHz link.
Dual-radio
Supports 802.11a/n and 802.11b/g/n connections on 2.4-GHz and 5-GHz links.
Tri-radio
Supports 802.11a/n and 802.11b/g/n connections with MIMO or RP-SMA antenna connectors on 2.4-GHz and 5-GHz links. The MIMO or RP-SMA antenna protects against network intrusion and configuration errors.
Wireless access point
A device that allows wireless devices to connect to an office network using a wireless standard.

About Brocade

Brocade networking solutions help the world's leading organizations transition smoothly to a world where applications and information reside anywhere. Its TechSoup donation program allows eligible organizations to utilize Brocade's innovative technology solutions to further their missions.

Brocade's Mobility access points (APs) and wireless LAN controllers can help transform a nonprofit organization's daily operations by providing high performance, reliability, and flexibility for wireless applications in environments ranging from large, distributed enterprises to remote offices.