Numerous studies show the importance of broadband adoption in underserved communities. Many nonprofits, charities, and government institutions are working to bring Internet access and literacy to underserved communities in the forms of public libraries, community technology centers, low-income housing complexes, and more.
TechSoup recently completed a study of Broadband Technology Opportunities Program (BTOP) grantees. We surveyed and interviewed grantees, asking them about their programs and the challenges that they continue to face. Follow the links below for the strategies and ideas we've learned from the public computing community.