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Email is the best way to get in touch with us. Please use the form above to send an email and we should be able to respond in 3 – 5 business days.
Dear valued TechSoup members,
We're currently working through a very large volume of emails. Delays to respond to you may be as high as 10 days. We respectfully ask that you not email us again unless you have a new request.
We're a non-profit too, and we're working hard to find affordable solutions to improve our response times to you. We sincerely apologize for the delay.
TechSoup Customer Service is open Monday – Thursday from 7 a.m. to 4 p.m. Pacific time and Friday from 7 a.m. to noon Pacific time. Please call for urgent matters regarding problems placing, canceling, or making payment for a donation request. For best service, please mention your EIN, tax ID number, or your TechSoup donation request number when you get in touch with us.
Call Customer Service: 800-659-3579
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TechSoup 435 Brannan Street, Suite 100 San Francisco, CA 94107 (415) 633-9300Email Customer Service
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