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Customer Service

See Our Frequently Asked Questions
Email Customer Service
Call Customer Service: 800 659-3579, option 2

TechSoup's customer call and email volume is very high at the moment. We're doing our best to respond to every contact as soon as we're able. Thank you for your understanding.

Email is the best way to get in touch with us. Be sure to include your full name, and your organization's Employer or Tax Identification Number or your Donation Request number in your communication. We should be able to respond to your email in 3-5 business days.

TechSoup Client Services is open Monday — Thursday from 8 a.m. to 4 p.m. (Pacific time), and Friday from 8 a.m. to noon (Pacific time). Please call for urgent matters regarding problems placing, canceling, or making payment for a donation request. For best service, please mention your organization's EIN, Tax ID Number, or your TechSoup Donation Request Number when you get in touch with us.

Fax Qualification Documents To:

(415) 633-9444

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Main Office

TechSoup Global
435 Brannan Street, Suite 100
San Francisco, CA 94107
(415) 633-9300
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Email PR at TechSoup
(415) 633-9403

Affiliate Accounts

Organizations with multiple members or affiliates, and those looking to place donation requests for 20+ organizations, please contact us here.

Business Development

For information about donating products, see Becoming a TechSoup Product Donor.

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