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We apologize for the inconvenience you're experiencing with our site. We are actively investigating the problem but unfortunately at this time we do not have any ETA. You may still contact us (by phone or email) as we'll be able to assist you in placing your orders via a secure fax form.
See Our Frequently Asked Questions
Email is the best way to get in touch with us. Please use the form above to send an email and we should be able to respond in 3 – 5 business days.
Dear valued TechSoup members,
We're currently working through a very large volume of emails. Delays to respond to you may be as high as 10 days. We respectfully ask that you not email us again unless you have a new request.
We're a non-profit too, and we're working hard to find affordable solutions to improve our response times to you. We sincerely apologize for the delay.
TechSoup Customer Service is open Monday – Thursday from 7 a.m. to 4 p.m. Pacific time and Friday from 7 a.m. to noon Pacific time. Please call for urgent matters regarding problems placing, canceling, or making payment for a donation request. For best service, please mention your EIN, tax ID number, or your TechSoup donation request number when you get in touch with us.
Call Customer Service: 800-659-3579
Read our return policies.
TechSoup 435 Brannan Street, Suite 100 San Francisco, CA 94107 (415) 633-9300Email Customer Service
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