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Call Customer Service: 800-659-3579, option 2
Email is the best way to get in touch with us. Please scroll down to use the Need more Help? option below.” We should be able to respond to your email in 3 – 5 business days.
TechSoup Customer Service is open Monday - Thursday from 7 a.m. to 4 p.m. (Pacific time) and Friday from 7 a.m. to noon (Pacific time). Please call for urgent matters regarding problems placing, canceling, or making payment for a donation request. For best service, please mention your EIN, Tax ID Number, or your TechSoup Donation Request Number when you get in touch with us.
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435 Brannan Street, Suite 100
San Francisco, CA 94107
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Organizations with multiple members or affiliates, and those looking to place donation requests for 20+ organizations, please contact us here.
For information about donating products, see Becoming a TechSoup Product Donor.