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Email is the best way to get in touch with us. Please use the form above to send an email and we should be able to respond in 3 – 5 business days.

TechSoup Customer Service is open Monday – Thursday from 7 a.m. to 4 p.m. Pacific time and Friday from 7 a.m. to noon Pacific time. Please call for urgent matters regarding problems placing, canceling, or making payment for a donation request. For best service, please mention your EIN, tax ID number, or your TechSoup donation request number when you get in touch with us.

    Call Customer Service: 800-659-3579

Fax Qualification Documents To:

(415) 633-9444

Physical Product Returns

Main Office

435 Brannan Street, Suite 100
San Francisco, CA 94107
(415) 633-9300
Email Customer Service

Press Contact

Email PR at TechSoup
(415) 633-9300

Affiliate Accounts

Organizations with multiple members or affiliates, and those looking to place donation requests for 20+ organizations, please contact us here.

Business Development

For information about donating products, see Becoming a TechSoup Product Donor.